Educational IT Helpdesk

We understand that the curriculum within a school must drive the Information Technology within the school and determine how it’s used, however unfortunately in most schools, this is not the case either because the technology is not correctly managed or it is constantly out of service.

Our IT Helpdesk acts as an extension to your school enabling your teachers and admin staff to contact us for both remote and onsite technical assistance when they need it rather than having to wait for a previously scheduled appointment. This enables us to resolve your IT issues as they arise so that your curriculum can continue as planned.

Our helpdesk technicians can remotely support, diagnose and log into users computers in order to assist users. The helpdesk can also schedule, if required an onsite technician who can resolve hardware failure which is unable to be resolved remotely.

Our helpdesk is available when and where you need them with your critical network infrastructure including servers and network switching being monitored 24 hours a day, 7 days a week by our purpose built Network Operations Centre.

Call 1300 852 110 to speak to our technical team who can provide you further information on our Helpdesk Solutions and how it can improve your businesses efficiency.

Alternatively, click here to complete our enquiry form.